Faq

Here are some frequently asked questions, with our answers:
How do arrange fittings, and how many will I need?

If fittings are needed, I will arrange the first fitting with you when or after work is agreed, whichever suits you. Complex work may require an interim fitting, but normally you will get the chance to try the clothes on before we agree that the job is finished. On the rare occasions that more needs to be done, we will make sure the job is finished and that you are happy before asking for payment.

How much time do I need to give you?

This depends on the task. We always endeavour to achieve a fast turnaround, and we make sure that we finish in good time before an important date that you give me.

How much will the Pins & Needles service cost?

Our prices are always reasonable. See our price list to get an idea for simple alterations. We welcome your requests for more information or to arrange a no obligation appointment so that we can discuss what you want in detail. We will always give you a firm price before we start work.

I own a bridal shop. I own a dress or menswear shop. What special service can you offer me?

For anyone prepared to give us repeat business, we will go that extra mile – literally. We will measure, collect and deliver to your premises to suit your requirements and those of your customers. With notice, we will endeavour to match our capacity to your needs.

What do I do if I have questions about progress, or anything else?

Pins & Needles is very happy to answer any questions you may have. Please call text or email, or use our Contacts Box on this Website. I will do my best to get back to you as soon as possible.

What do I need to bring when I meet you?

Ideally, I will need the clothes to be altered, the person to be fitted if it is not you, the shoes that you are going to wear, and your list of requirements. We can get by with less than this, to be sorted out later at the first fitting.

What do I need to tell Pins & Needles about my requirements?

You tell us what it is you think you need and we will tell you what else we might need to know.

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CALL TO SEE IF WE CAN HELP OR TO MAKE AN APPOINTMENT, WITH NO OBLIGATION, ON 0774 813 0563

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